Firstsource Walk-in Drive 2026 | International Voice Process Jobs in Bengaluru – Freshers & Experienced Apply
Firstsource Solutions Limited is conducting a walk-in recruitment drive in Bengaluru for the position of Customer Support Executive – International Voice Process. Freshers and candidates with 0–2 years of experience who have excellent English communication skills can apply. The opportunity involves handling international customer calls, resolving customer queries and working in UK rotational shifts.
This full-time opportunity offers candidates an opportunity to build a career in the international customer support and BPM industry. Selected candidates can gain practical experience in customer relationship management, voice support, communication and service operations while benefiting from performance-based incentives, cab facilities and career development opportunities.
Firstsource Walk-in Drive 2026 – Job Details
| Company Name | Firstsource Solutions Limited |
|---|---|
| Job Role | Customer Support Executive / Customer Success Associate |
| Process | International Voice Process – UK Shift |
| Qualification | Graduation Not Required |
| Experience | 0–2 Years |
| Eligible Candidates | Freshers and Experienced Candidates |
| Salary | ₹2.25–3.5 LPA |
| Job Type | Full-Time, Permanent |
| Work Mode | Office-Based |
| Job Location | Bengaluru, Karnataka |
| Openings | 60 |
| Walk-in Dates | 13 November – 15 November 2026 |
| Walk-in Time | 11:30 AM – 2:30 PM |
| Contact Person | Pranav |
About Firstsource Solutions Limited
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global provider of business process solutions and services. The company supports customer lifecycle operations across multiple industries, including Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other sectors.
Through its customer support and business operations services, Firstsource provides opportunities for candidates interested in developing careers in customer service, international voice processes and business process management.
Role Overview – International Voice Process
The selected candidates will work as Customer Support Executives in an international voice process supporting customers through telephone conversations. The role requires candidates to communicate professionally in English, understand customer concerns and provide appropriate solutions while maintaining service quality and productivity standards.
This position involves working in UK rotational shifts and requires flexibility regarding working hours and rotational weekly offs. Candidates will gain exposure to international customer interactions, voice support operations and professional communication practices in a structured BPO environment.
Key Responsibilities
- Handle customer calls professionally in an international voice process.
- Provide excellent customer service and resolve customer queries.
- Communicate clearly and effectively in English.
- Maintain quality and productivity standards.
Required Skills and Eligibility Criteria
- Freshers and experienced candidates with 0–2 years of experience can apply.
- Excellent verbal communication skills in English are required.
- Candidates with international voice or customer support experience are preferred.
- Freshers with strong English communication skills may also apply.
- Willingness to work in UK rotational shifts is required.
- Ability to communicate professionally with international customers.
- Good listening, problem-solving and customer-handling skills are beneficial for this position.
- Candidates should be comfortable working in a full-time, office-based environment.
Salary and Benefits at Firstsource
According to the supplied job listing, the salary package for this International Voice Process position is ₹2.25 lakh to ₹3.5 lakh per annum. The final compensation may depend on the candidate’s experience, communication skills and the company’s selection process. In addition to the salary, Firstsource offers unlimited performance-based incentives, a two-way cab facility and opportunities for professional growth. Candidates should confirm the exact compensation structure during the recruitment process.
Perks and Benefits
- UK rotational shift opportunity.
- Rotational weekly offs.
- Two-way cab facility.
- Unlimited performance-based incentives.
- Growth and career development opportunities.
Why Consider This International Voice Process Opportunity?
This position can be a useful starting point for fresh graduates and job seekers who want to enter the customer service and BPM industry without a graduation requirement. Candidates can develop transferable skills in professional communication, customer relationship management, problem-solving and service operations. With experience, employees may explore future opportunities in international customer support, quality analysis, team leadership, customer success and operations management.
Recommended Skills and Learning Resources
Strong English communication is particularly important for international voice process roles. Candidates can improve their professional communication, customer interaction and workplace confidence through regular speaking practice and interview preparation. Building these skills can help candidates perform better during recruitment and in customer-facing roles.
Interview Preparation
Before attending the walk-in drive, prepare a short self-introduction, practise common HR questions and work on your spoken English. Be ready to explain why you are interested in customer support, how you would handle an unhappy customer and whether you are comfortable working in UK rotational shifts. You can also review these basic self-introduction tips for interviews to improve your confidence.
Explore More Job Opportunities
Candidates who are exploring customer support and other entry-level career opportunities can also browse the latest private company jobs, discover available internship opportunities and check relevant government job openings for additional career options.
Firstsource Walk-in Drive 2026 – Time and Venue
Walk-in Dates: 13 November to 15 November 2026
Walk-in Time: 11:30 AM to 2:30 PM
Contact Person: Pranav
Walk-in Interview Address:
Firstsource Solutions Limited,
Unit-202, 2nd Floor, Block A,
Brigade Tech Gardens, Brigade Properties Private Limited,
Brookefields, Kundalahalli, Whitefield, Marathahalli,
Bengaluru Urban, Karnataka – 560037.
How to Apply for Firstsource Recruitment 2026
Interested candidates who meet the eligibility criteria can attend the Firstsource walk-in recruitment drive directly at the Bengaluru office. Follow these steps:
- Review the job description and confirm that you meet the eligibility requirements.
- Prepare an updated resume with your educational details, contact information and relevant experience, if applicable.
- Visit the Firstsource office at the address mentioned above between 11:30 AM and 2:30 PM on one of the advertised walk-in dates.
- Ask for the recruitment contact person, Pranav, upon arrival.
- Participate in the recruitment and interview process as instructed by the hiring team.
- Discuss the salary, UK shift timings, rotational weekly offs and cab facility with the recruitment team.
- Complete any additional selection formalities communicated by the company.
View Job Details – Firstsource
Important Recruitment Disclaimer
Firstsource follows a fair, transparent and merit-based hiring process. The company never asks candidates for money at any stage of recruitment. Beware of fraudulent job offers and payment requests. Always verify recruitment communications through official company channels or email addresses ending in @firstsource.com.
Frequently Asked Questions (FAQs)
1. Who can apply for the Firstsource International Voice Process walk-in drive?
Freshers and experienced candidates with 0–2 years of experience can apply. Graduation is not required according to the supplied job listing. Candidates must have excellent English communication skills and be willing to work in UK rotational shifts.
2. What is the salary offered for Firstsource International Voice Process jobs?
The advertised salary range is ₹2.25–3.5 LPA. Candidates may also receive unlimited performance-based incentives and other benefits, subject to company policies.
3. What are the work location and shift timings?
The position is based in Bengaluru and involves UK rotational shifts with rotational weekly offs. A two-way cab facility is listed among the benefits.
Attending the walk-in drive with an updated resume and preparing well for the communication round can help you approach this opportunity confidently. Keep exploring the latest private jobs, strengthen your English communication skills and practise common interview questions to prepare for future recruitment opportunities. Visit our job portal regularly for more fresher openings and walk-in recruitment updates.