Gurugram Jobs for Freshers 2026 – Globiva Customer Support & Tech Support Hiring
Looking for jobs in Gurugram in October 2026? Two opportunities listed by Globiva and Platinus Technologies are available for candidates interested in customer service, customer support and coordination-related work. Globiva is recruiting Customer Support Representatives, with 12th-pass candidates and graduates eligible to apply. Platinus Technologies has advertised a Tech Support Professional role involving vendor and consultant coordination and basic knowledge of US staffing.
The Globiva listing mentions compensation of ₹16,500–₹23,000 for freshers and ₹18,000–₹26,000 for experienced candidates, depending on the interview. The Platinus Technologies listing does not disclose salary. Check the eligibility criteria, responsibilities and latest vacancy status through the respective application pages or recruiter before applying.
Quick Overview of Job Openings
| Company | Role | Qualification | Experience | Salary |
|---|---|---|---|---|
| Globiva | Customer Support Representative | 12th pass or graduate | 0–1 year; freshers encouraged | ₹16,500–₹26,000 per month, depending on experience and interview |
| Platinus Technologies | Tech Support Professional | Any Graduate, B.E./B.Tech, B.Sc; postgraduate candidates also listed | 0–2 years | Not disclosed |
1. Globiva Recruitment – Customer Support Representative
Globiva has advertised Customer Support Representative vacancies in Sector 21, Gurugram. The role involves handling customer calls, answering enquiries, resolving complaints, updating CRM records and meeting daily productivity and quality targets. The employer encourages applications from both freshers and experienced candidates, with immediate joiners preferred.
Job Details
| Company | Globiva |
|---|---|
| Job Role | Customer Support Representative / Customer Care Executive |
| Qualification | 12th pass or graduate; graduation not required according to the listing |
| Experience | 0–1 year; freshers and experienced candidates may apply |
| Location | India – Gurugram, Sector 21 |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Employment Type | Full-time, permanent |
| Work Mode | Not disclosed in the supplied description |
| Freshers’ Salary | ₹16,500–₹23,000 per month |
| Experienced Salary | ₹18,000–₹26,000 per month |
| Openings | 100 stated in the listing |
| Joining | Immediate joiners preferred |
Key Responsibilities
- Handle customer calls professionally.
- Respond to enquiries through phone, email or chat, as assigned.
- Resolve customer complaints in a timely manner.
- Maintain customer records and update CRM systems.
- Meet daily productivity and service-quality targets.
Eligibility Criteria
- Minimum qualification: 12th pass or graduate.
- Freshers and experienced candidates are encouraged to apply.
- Good communication and customer-handling skills.
- Immediate joiners are preferred.
Salary Details
The listing gives the following monthly salary ranges:
- Freshers: ₹16,500–₹23,000.
- Experienced candidates: ₹18,000–₹26,000.
The final amount depends on interview performance and the employer’s assessment. The headline also displays an annual compensation range, so candidates should confirm the exact monthly take-home pay and salary structure with the recruiter.
How to Apply
Interested candidates can use the application link below. The listing also provides the following recruiter contact:
HR Contact: Tanya
Phone / CV sharing: 8172942856
Confirm the vacancy, interview location, shift timings and any applicable employment conditions before sharing personal documents.
2. Platinus Technologies – Tech Support Professional
Platinus Technologies has posted a Tech Support Professional opening for a leading client in Gurugram. Despite the role title, the supplied description focuses mainly on coordinating with vendors and consultants, communication and basic knowledge of US staffing. Candidates should review the role carefully to understand whether the day-to-day work matches their expectations of technical support.
Job Details
| Recruiter | Platinus Technologies |
|---|---|
| Job Role | Tech Support Professional |
| Hiring For | Leading client |
| Qualification | Any Graduate, B.E./B.Tech or B.Sc in any specialization; any postgraduate qualification is also listed |
| Experience | 0–2 years |
| Location | India – Gurugram |
| Industry | BPM / BPO, as categorised in the listing |
| Department | IT & Information Security, as categorised in the listing |
| Employment Type | Full-time, permanent |
| Salary | Not disclosed |
| Openings | 1 |
Job Responsibilities and Requirements
- Coordinate with vendors and consultants.
- Maintain clear written and verbal communication in English.
- Have basic knowledge of US staffing.
- Learn new processes quickly and maintain a positive, professional attitude.
- Coordinate tasks and follow up with relevant stakeholders.
Required Skills
- Strong written and verbal English communication.
- Vendor and consultant coordination.
- Basic understanding of US staffing processes.
- Quick learning and self-learning ability.
Career Value
This position may be relevant to candidates interested in coordination, staffing operations and client-facing support. The job description does not provide a detailed breakdown of technical troubleshooting duties, so applicants seeking a conventional IT helpdesk or hardware/software support role should clarify the actual responsibilities before accepting an offer.
How to Apply
Apply through the listing below and verify the client name, salary, work schedule, location and exact job duties with the recruiter.
Which Job Should You Choose?
| Factor | Globiva | Platinus Technologies |
|---|---|---|
| Suitable candidates | 12th-pass candidates, graduates, freshers and experienced applicants | Graduates and postgraduates with communication skills and basic US staffing knowledge |
| Work focus | Customer calls, enquiries, complaints and CRM records | Vendor and consultant coordination |
| Salary transparency | Monthly ranges are stated, subject to interview | Not disclosed |
| Openings listed | 100 | 1 |
Globiva may be the more accessible option for candidates who meet the 12th-pass requirement and want a customer service role with a stated salary range. Platinus Technologies may be worth considering for applicants interested in staffing-related coordination, but the role title and description should be clarified before applying.
Related Opportunities
- Latest private jobs and fresher recruitment updates
- Customer Support Representative – Globiva
- Tech Support Professional – Platinus Technologies
Frequently Asked Questions
1. Can 12th-pass candidates apply for the Globiva Customer Support Representative job?
Yes. The listing states that candidates who have passed Class 12 or graduated can apply. Freshers and experienced candidates are encouraged to apply, with immediate joiners preferred.
2. What is the salary offered by Globiva?
The listing states ₹16,500–₹23,000 per month for freshers and ₹18,000–₹26,000 per month for experienced candidates. The final salary depends on the interview, so confirm the amount and salary structure with the recruiter.
3. Is the Platinus Technologies role a conventional technical support job?
The role title is Tech Support Professional, but the supplied description emphasises vendor and consultant coordination and basic US staffing knowledge. Ask the recruiter to explain the actual duties and technical responsibilities before accepting the position.
Disclaimer: This article is based on job information supplied from external listings. Vacancies, eligibility, compensation and other conditions may change without notice. Verify details through the application page or authorised recruiter before applying. Never pay a recruitment fee without independently confirming the legitimacy of the request.