HCLTech Hiring Freshers
HCLTech Hiring Freshers | Analyst Non-Voice, Support & Operations, Advisory Roles
Introduction
HCLTech is hiring freshers for multiple analyst roles across business operations, support, and analyst relations. These opportunities are ideal for candidates looking to start their careers in IT services, operations, and business analysis domains.
HCLTech Hiring Freshers – Analyst (Non-Voice)
| Company Name | HCLTech |
| Job Role | Analyst (Non-Voice) |
| Qualification | Bachelor’s Degree |
| Eligible Batch | 2024 / 2025 / 2026 |
| Salary | ₹3 LPA – ₹5 LPA (Estimated) |
Job Description
To improve the efficiency of the business through identification of the existing issues, optimizing activities, creation and implementation of solutions/improvements/enhancements and generating detailed reports/analyses to improve processes and functionalities within the assigned project.
Roles & Responsibilities
- To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects
- To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization
- To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business
- To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction
- To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality.
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HCLTech Hiring Freshers – Analyst (Support & Operations)
| Company Name | HCLTech |
| Job Role | Analyst (Support & Operations) |
| Qualification | Bachelor’s Degree |
| Eligible Batch | 2024 / 2025 / 2026 |
| Salary | ₹3 LPA – ₹6 LPA (Estimated) |
Roles & Responsibilities
- To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem diagnosis / resolution via telephone/email/chat within agreed SLA
- To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time
- To maintain high login Efficiency (Availability) for customers
- To update worklogs and follow escalation process to route problems to higher level IT support staff
- Work on value adding activities such Knowledge base update & self development
HCLTech Hiring Freshers – Advisory & Analyst Relations Analyst
| Company Name | HCLTech |
| Job Role | Advisory & Analyst Relations Analyst |
| Qualification | Bachelor’s Degree |
| Eligible Batch | 2024 / 2025 / 2026 |
| Salary | ₹4 LPA – ₹7 LPA (Estimated) |
Job Description
To provide Analyst Relations support for assigned business vertical and geography.
Roles & Responsibilities
- To Develop And Monitor An Analyst Report Calendar For Coverage Potential
- To Responde To Analyst Inquiries, Monitoring Briefings, Ensuring That Deliverables Are Provided And Suggesting Research Topics
- To Work With Analyst Firms To Complete Research Reports And Whitepapers
- To Work With Leading Firms To Secure Positive Analysts Reports, And Deliver Quality Information To Analysts
FAQ
Q1: Are these roles suitable for freshers?
Yes, all roles are open for freshers and entry-level candidates.
Q2: What type of roles are these?
These are analyst roles in operations, support, and business analysis domains.
Q3: What skills are required?
Communication, analytical thinking, and basic technical or business understanding are required.